Refund Policy

Thank you for shopping with BinarySense Ltd. If you are not completely satisfied with your purchase we are here to help.

Software Support

Have an issue with our software? Use our support helpdesk system so that our team can help. Be sure to include as much information as possible regarding yoru question or issue to help us provide a solution.


Initiating a chargeback on any purchase made through our website and/or one of our resellers is a breach of the agreement made when you purchase and receive access to our service in exchange for payment and is a violation of our Terms Of Use. Initiating a chargeback will result in a permanent and immediate ban from our services and from further purchases of our products and services.

30-Day Refund Policy

We offer a 30-day refund policy on purchases. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked. Simply request a refund here.

Please note that depending on the reasons for your refund request, you may be blocked from purchasing from us again or using our services going forward to prevent abuse of our refund system.

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